Worked with supervisor to create a volunteer handbook which is still being used to train new volunteers
Use customer relationship platform CRM Salesforce to track client info and respond to 20-40 online client inquiries or updates per day
Translate government sponsorship regulations to clients, in a manner that enhances their understanding of the organization’s procedures
Learning about the legal aspects of resettlement, community resources and social assistance available to newcomers
Coordinated a summer outreach festival which provided youth in an underserved community the opportunity to participate in the arts
Formulated and presented an informative donor pitch for 30 – 40 potential partners, 35% of which were secured, covering all festival costs
Developed an advertising and social media presence that worked to both recruit local participants, and promote the event
Compiled relevant information regarding festival progress into easily digestible Microsoft Office reports for organization managers
Worked with company owner to upgrade project and invoice tracking system, resulting in the elimination of inconsistent client wait times, to a consistent 2 week turn around
Responded to all general phone, email and in-person messages, received and tracked all incoming correspondence
Apart from being a web developer, I enjoy most of my time being outdoors. In the winter, I am an avid skiier and novice ice climber. During the warmer months here in Colorado, I enjoy mountain biking, free climbing, and kayaking.
When forced indoors, I follow a number of sci-fi and fantasy genre movies and television shows, I am an aspiring chef, and I spend a large amount of my free time exploring the latest technolgy advancements in the front-end web development world.